Frequently asked questions

Pricing depends on the model and configuration: heating type (LPG, LNG or electric), molds, mixers and any custom options. Send us the model you are considering and your location, and we will prepare a quote.

We accept telegraphic transfer (TT) and letter of credit (LC). The payment schedule is agreed with each order.

Lead time depends on the specification and the quantity ordered, and is confirmed with your quote. International shipping time is additional.

Yes. Changing the mold changes the shape, and within each model's mold size you can also change the number of pieces per mold. We also design fully custom molds with your own shape or logo.

Shops and stands in high-traffic locations such as rest areas, terminals, department stores, malls and railway stations, and confectionery factories that produce in volume for multiple retail outlets.

SUHIL machines use mechanical mechanisms rather than electronic sensors, so failure rates are low and repairs are straightforward. Every shipment includes a spare parts kit, additional parts are available on order, and operator training covers routine maintenance. Machines installed in the United States, Japan, Switzerland, China, the Philippines, Mexico and Canada have operated for many years with remote support.

We provide recipes, flavor profiles and production methods developed for different markets, together with guidance on sourcing ingredients locally.

Through our operator training program, which covers operation, cleaning, mold changes and baking technique. No prior experience in baking or machinery is required.

Yes. We share layout concepts developed for malls and stations and offer consulting for custom interiors.

Yes. Beyond installation, we advise on store layout, baking technique and operations for first-time confectionery businesses.